Checkout help
Is Cash on Delivery available?
No. TradeTrak supports online payment only, so every order is paid securely through Razorpay at checkout.
Why is there one order per seller?
Each seller packs and ships their own products. Items from different sellers become separate orders, each with its own delivery charge and courier tracking number.
What if my payment fails or I close the payment window?
Your cart is kept and unpaid orders are cancelled automatically, so you can try again. If money was deducted, the order is confirmed automatically or the amount is refunded to your account.
What if the seller does not confirm my order?
A seller must confirm a paid order within 48 hours. If they do not, the order is cancelled automatically and you receive a full refund.