India's online food & grains marketplace, built on trust.
TradeTrak brings rice, atta, dal, spices, cooking oils, ghee, dry fruits, makhana, tea and packaged food from FSSAI-registered sellers into one place, with the MRP, one GST-inclusive price, secure online payment and tracked delivery. This page explains who we are, how TradeTrak works and how to reach us.
TradeTrak (tradetrak.in) is an online food and grains marketplace in India, founded by Navin Vishwakarma in Navi Mumbai. Verified, FSSAI-registered sellers list rice, atta, dal, spices, oils, ghee, dry fruits, makhana, tea and packaged food. Buyers see the MRP and one GST-inclusive price, pay online and receive courier-tracked delivery. Buying is free of extra TradeTrak charges, and sellers can start with a free trial.
- Who it is for: households, cafes, small businesses and anyone buying packaged food and grains online
- Sellers: brands, manufacturers, retailers, distributors and farmer groups with an FSSAI number
- Payment: online only, through Razorpay. No Cash on Delivery
- Delivery: by the seller via courier across India, with AWB tracking
- Seller offer: 7-day free trial, up to 10 products, until 31 December 2026
Why we are building TradeTrak
Buying staples online in India should be simple, but food and grains are still scattered across phone calls, local middlemen and marketplaces where prices, pack sizes and seller details are hard to compare. Genuine small and mid-sized food businesses, from rice mills to makhana growers to spice brands, struggle to reach buyers across the country without a big marketing budget.
TradeTrak connects the two sides. Sellers list products with MRP, selling price, pack size, shelf life and manufacturer details. Buyers search, compare, pay securely and track the courier. We keep the rules simple and visible: one GST-inclusive price that is never above MRP, a manual review of every verification and every new listing, and a clear refund path if something goes wrong.
Our promise is "Better Connections. Bigger Opportunities." Better connections for buyers who want genuine products at honest prices, and bigger opportunities for sellers who want to grow online across India.
Navin comes from the import-export industry and holds a BSc in Computer Science. He is building the platform he wished existed: simple, transparent and fair for food sellers and buyers of every size.
Last updated: 1 November 2026. Information on this page reflects how TradeTrak works today.
What you can buy on TradeTrak
Six focused food and grocery categories, each with verified sellers and clear pack details. Every listing shows net quantity, shelf life, veg or non-veg mark, country of origin and the manufacturer or packer.
Staples
Rice, atta, dal, flour, sugar
Oils & Ghee
Mustard, sunflower, groundnut, desi ghee
Spices & Masalas
Turmeric, chilli, jeera, masalas
Tea, Coffee & Drinks
Tea, coffee, health drinks
Dry Fruits & Makhana
Almonds, cashew, makhana, dates
Snacks & Packaged
Namkeen, biscuits, pickles, sweets
Why shop on TradeTrak
Verified sellers
FSSAI-registered businesses. Documents reviewed by our team earn a Verified badge.
Genuine MRP & price
One GST-inclusive selling price, never above MRP.
Secure online payment
Pay safely at checkout through Razorpay.
Tracked delivery
Courier name and AWB number on every shipped order.
Easy refunds
Full refund if a seller does not confirm in 48 hours. Disputes within 3 days of delivery.
How TradeTrak works for buyers and sellers
Free for buyers. Sellers get a free trial first, then simple plans. Packing and shipping stay with the seller, payments are handled for you.
For buyers: from search to doorstep
- Create your free accountSign up, verify your email and complete your profile.
- Search and add to cartCompare MRP, price, pack size, ratings and seller. One order is created per seller.
- Pay onlineChoose a delivery address and pay securely through Razorpay at checkout.
- Track and receiveThe seller confirms within 48 hours and ships by courier. Follow the AWB tracking from My Orders, then rate your purchase.
For sellers: from listing to payout
- Register as a sellerAdd your business details, FSSAI number, GSTIN where applicable, and accept the Seller Terms.
- List your productsAdd MRP, selling price, pack size, shelf life, photos and manufacturer details. Listings go live after review, or instantly for verified sellers.
- Confirm and shipConfirm each paid order within 48 hours, then add courier name and AWB number. You keep the shipping charge.
- Get paidPayout is ready 3 days after delivery, after TradeTrak selling fees are deducted.
Sell food and grains online across India
Brands, manufacturers, retailers, distributors and farmer groups can reach buyers nationwide without building their own online store. Plan prices include GST. Listings stay live while your plan is active, and are never deleted if a plan expires.
Free Trial
Up to 10 product listings while the launch offer is open.
Starter
Up to 5 listings, product photos and basic visibility.
Growth
Up to 25 listings, better visibility, public seller storefront and basic analytics.
Premium
Up to 100 listings, featured visibility and full listing analytics.
Transparent selling fees. TradeTrak deducts a category commission, a payment collection fee and a small fixed fee per item from the seller payout. Buyers pay no extra TradeTrak charge. See the current rates in the Seller Terms and the pricing page.
Refer & Earn. Share your referral code with another seller and earn ₹20 for each successful deal of ₹500 or more, for up to 20 deals per referred seller.
Our seller verification process
A Verified badge shows buyers that a seller's business details were reviewed by the TradeTrak team.
1. Submit documents
Sellers upload business documents privately from their account. Only TradeTrak staff can view them.
2. GSTIN & FSSAI check
Our team reviews the GSTIN and FSSAI details against the documents provided.
3. Manual review
Verifications and new product listings are reviewed by a person, not just a form.
4. Verified badge
Approved sellers get a Verified badge. Changing business identity details resets it for re-review.
Verification is a review of the documents submitted and is not a guarantee of any transaction. Read the product details, ratings and reviews before ordering. A seller's phone number and GSTIN are never shown publicly. Found something wrong? Use the report option on the product page or contact us.
Delivery, refunds, privacy and terms
The rules that protect buyers and sellers, in plain language.
Shipping & delivery
Sellers ship by courier within India. Each product page lists the states served and the seller's delivery charge.
Read shipping policy →Refunds & cancellation
Full refund if a seller does not confirm in 48 hours. Disputes within 3 days of delivery. Refunds take 5 to 7 working days.
Read refund policy →Privacy policy
How we handle your data. Phone numbers, emails and GSTIN are not shown on public pages.
Read privacy policy →Terms of use
The terms for using TradeTrak as a buyer. Sellers also accept the Seller Terms.
Read terms of use →Frequently asked questions about TradeTrak
What is TradeTrak?
TradeTrak is an online marketplace in India for food and grains. You can buy rice, atta, dal, spices, cooking oils, ghee, dry fruits, makhana, tea and packaged food from verified sellers. Every product shows the MRP and one GST-inclusive selling price.
Is TradeTrak a genuine and safe place to buy food and grains
online?
Every seller must provide a valid FSSAI number, and sellers who complete document review get a Verified badge. Payments are processed online through Razorpay, a seller must confirm a paid order within 48 hours or you are refunded in full, and you can raise a dispute within 3 days of delivery if an item is not received, wrong, damaged or expired.
How do I buy on TradeTrak?
Search for a product, add it to your cart, choose a delivery address and pay online at checkout. One order is created per seller, and the seller ships it by courier with an AWB tracking number. Complete the payment within 30 minutes, otherwise the unpaid order is cancelled and the stock is released.
Is Cash on Delivery available?
No. TradeTrak supports online payment only, so every order is paid securely at checkout.
Are prices inclusive of GST? Is delivery free?
Yes, the selling price shown is inclusive of GST and never above MRP. The delivery charge is set by each seller, and many sellers offer free delivery above a minimum order value. You see the total before you pay.
Does TradeTrak deliver across India?
Sellers ship by courier within India. Each product page shows the states a seller delivers to, and checkout tells you if an item is not delivered to your address. International export orders are not supported.
What if the seller does not confirm my order?
A seller must confirm a paid order within 48 hours. If they do not, the order is cancelled automatically and you receive a full refund.
What is the return and refund policy?
Food items are not returnable except when the item was not received, is the wrong item, is damaged or is expired. Raise a dispute from My Orders within 3 days of delivery. Approved refunds usually reach your account in 5 to 7 working days. Read the full refund and cancellation policy.
How do I track my order?
Open My Orders after you sign in. Once the seller ships your order, you can see the courier name, the AWB number and, when the seller adds it, a tracking link.
Can I buy in larger quantities?
Each product page shows the maximum quantity per order set by the seller. For larger or repeat purchases, you can message the seller from the product page to ask about quantities. TradeTrak is built for online retail orders and does not run request-for-quotation or export orders.
Who can sell on TradeTrak and how do I start?
Brands, manufacturers, retailers, distributors and farmer groups that can lawfully sell packaged food and grains in India. Create an account, choose Seller, add your FSSAI number, accept the Seller Terms and list your products. New sellers get a 7-day free trial with up to 10 products while the launch offer is open.
How much does it cost to sell on TradeTrak?
After the free trial, plans are Starter at ₹199 for 14 days, Growth at ₹499 for 28 days and Premium at ₹999 for 56 days, with prices including GST. Selling fees are deducted from the seller payout: a category commission, a payment collection fee and a small fixed fee per item. Buyers pay no extra TradeTrak charge. Payouts are ready 3 days after delivery.
How does supplier verification work and what does the Verified
badge mean?
Sellers submit business documents privately. Our team reviews the GSTIN, the FSSAI details and the documents, and approved sellers get a Verified badge. It means the documents were reviewed by TradeTrak. It is not a guarantee of any transaction, so always check product details and reviews.
How does Refer & Earn work for sellers?
Share your referral code with another seller. When they register with it, you earn ₹20 for each successful deal of an order worth at least ₹500, for up to 20 deals per referred seller.
Are my contact details shared publicly?
No. Phone numbers, email addresses and GSTIN are not shown on public pages. When you place an order, your delivery address and phone number are shared with that seller only so they can ship it.
How do I report a wrong or fake listing?
Use the report option on the product page, or send us a message with the product name through the contact form on this page and choose the topic Report a listing or issue.
How can I contact the TradeTrak team?
Use the contact form on this page, call +91 98678 13669, or message us on LinkedIn, Instagram or YouTube. TradeTrak is based in Navi Mumbai, Maharashtra, India.
Contact TradeTrak
Questions about an order, refund, seller registration, verification, a wrong listing or a partnership? Send us a message and we will reply on your email.
We share buying guides, price insights and marketplace updates on our channels and in the TradeTrak blog.
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